PRIVACY POLICY

Privacy Policy

Last updated: July 2026

At ZELOP, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you interact with our website:

  • Full name
  • Phone number
  • Email address
  • Project address
  • City or service area
  • Information related to your requested service
  • Photos or documents voluntarily submitted
  • Technical information such as IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

  • Respond to quote requests
  • Schedule appointments
  • Communicate regarding your project
  • Provide customer support
  • Improve our website and services
  • Comply with applicable legal obligations

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary with:

  • Payment processing providers
  • Technology service providers
  • Government authorities when required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

TERMS & CONDITIONS

Terms & Conditions

By accessing this website or hiring ZELOP for services, you agree to the following Terms & Conditions.

Estimates

All estimates remain valid for thirty (30) days unless otherwise stated.

Scheduling

Appointments are subject to availability and may be rescheduled due to weather, material availability, emergencies, or unforeseen circumstances.

Payments

We currently accept:

  • Cash
  • Checks
  • Credit Cards
  • Square
  • Zelle

Payment terms will be outlined in your estimate or invoice.

Cancellations

Clients are asked to provide as much notice as possible when canceling or rescheduling appointments.

Cancellation fees may apply when materials have already been purchased or labor has been specifically reserved for the project.

Workmanship Warranty

ZELOP stands behind the quality of its workmanship.

Our warranty does not cover:

  • Normal wear and tear
  • Damage caused by third parties
  • Improper use or misuse
  • Natural disasters
  • Pre-existing structural issues

Project Photography

Unless otherwise requested in writing, ZELOP reserves the right to photograph completed work for portfolio, marketing, and promotional purposes.

ACCESSIBILITY STATEMENT

Accessibility Statement

ZELOP is committed to providing an accessible website experience for all users.

We continually work to improve the usability and accessibility of our website by following recognized accessibility best practices.

If you experience difficulty accessing any part of this website or need assistance obtaining information, please contact us.

Email: info@zelophandyman.com (update if needed)

Phone: +1 (760) 698-6500

We will make every reasonable effort to respond promptly and provide the information or assistance you need.